Customer Service Representative (CSR) Jobs 28 Jobs

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04 June 2020
Job ID: JKT-54914
Customer Care Trainee

We are looking for people who wants to enrich the community with giving benefit to our society. If you have passion in servicing, join our Customer Care Trainee program and take your career to the next level to creates something truly special with us.

This is a 1 year program designed to bring out the best of every candidate through a broad range of experience in Service Excellence program. Graduates of this program are expected to be the next Generali Life Time Partner representative.

As Customer Care Trainee you will learn how to provide service excellence for customers by resolves product or service problems by clarifying the customer’s complaint; determining the cause of problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.


  • Bachelor Degree from any major
  • Open for Fresh Graduate or recent graduates (less than 1 year of experience)
  • Excellent Service Attitude and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment

 

Qualifications:
  • Communication
  • Service Attitude
  • Problem Solving

 

Benefits:
  • Selected candidates will be offered an employment contract for a 1 year fixed term.
  • Upon successful program, the participants will be offered a permanent position
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Job Details:
  • Employment Type:
    Contract
  • Career Level:
    Entry Level
  • Required Qualification:
    Degree
  • Company Industry:
    Financial Services
  • Location:
    South Jakarta, Jakarta, Indonesia
  • Salary:
    Rp4,000,000 - Rp5,000,000/mo (Salary negotiable)

Generali Indonesia
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