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10 July 2019
Job ID: JKT-21587
Medical Team Manager - Insurance

Supervise medical team activities in their day to today operations and to ensure the quality of services delivered within the company's standard, policy and procedures.

Client Details

A multinational subsidiary company focusing on the insurance market


  • To supervise daily medical team activities including but not limited to ensure the case management runs as per standard, attend daily morning transmission, give case directions, conduct bed side assessment whenever is required, and to ensure Care Plan runs weekly
  • To supervise Enhancement through Medical Team Leader about the medical team activities dealing with Enhancement claims
    • To arrange and to review the schedule of National Doctors in a roster to ensure the working schedule and hours are managed efficiently, and to fulfil the need of medical doctor involvement in case management

    • To mentor and to train new doctors as per standard training guidelines

    • To assist employee medical hospitalisation requirement including but not limited to choose appropriate hospital/specialists, follow up medical progress, to review medical expenses and to assist medical benefit scheme calculation process

    • To take delegation or task from Operations Technical Advisor in his absent/vacation whenever is required.

    • To be involved in the recruitment process, in particular interviewing doctor candidates, and to give comment/opinion to HRD of the result

    • Together with Operations Manager and All National Doctor to discuss the improvement of service and coordination, particularly in relation with service provider.

    • To maintain a good working environment, develop good teamwork among the staff by maintaining good communication with sub-ordinate.

  • To contribute in providing statistic analysis report whenever is required
  • To support other management requirement including but not limited to meeting with client as part of the management task when whenever is required.


  • Experience in coordinating Doctor Training
  • Medical Doctor certificate is a must

  • At least 2 years work experience in Insurance field

    • Good communication both verbal and written for internal and external business communication

    • Computer basic Outlook, Excel, Word

    • Accountable to deal with complex cases and to make clear case direction and handling complaint

    • Accountable to build good relationship and to give support the doctors and staff in operations

    • Customer Focus

    • Attention to detail

    • Leadership and ability to drive & give directions to team

    • Counselling and couching staff

  • Time management capability
  • Effective problem solving

Job Offer

A multinational company exposure with a chance of having versatile responsibilities with a new exciting environment.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Andrew Lukman on +62 21 295 888 56.

Job Details:
  • Employment Type:
    Full Time, Permanent
  • Career Level:
    Senior Level
  • Required Qualification:
  • Required Experience:
    4 years
  • Job Functions:
  • Company Industry:
    Medical / Pharmaceutical
  • Location:
    South Jakarta, Jakarta, Indonesia
  • Salary:
    Salary negotiable

Michael Page
As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London in 1976, we've been bringing jobseekers and employers together for more than 30 years. London listed, we opened our first Asian office in Hong Kong in 1994 and currently we have offices in all major business hubs across the APAC region, including Australia, Singapore, Thailand, Indonesia, Tokyo, Malaysia, India, Taiwan, Shanghai, Beijing, Shenzhen, Guangzhou, Pudong and Suzhou. So if you're looking to take your career to the next level, visit
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