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24 January 2020
Job ID: BAN-8293
Contact Center/Contact Center

Job Description;

  • Membantu menyelesaikan permasalahan/kendala pelanggan melalui telepon.
  • Membuat tiket pelaporan pelanggan atau non pelanggan.
  • Menghubungi pelanggan ( pelanggan yang membutuhkan callback ) untuk menyelesaikan permasalahan/kendala pelanggan.
  • Menjawab dan menyelesaikan semua pertanyaan/permintaan pelanggan sesuai dengan ketentuan Perusahaan.
Job Qualification;
  • Pria
  • Pendidikan minimal S1 semua jurusan
  • Usia maksimal 35 tahun
  • Memiliki pengalaman minimal 1 tahun sebagai Call Center ( Customer Service ) di Perusahaan Telekomunikasi, Fresh Graduate welcome
  • Memiliki kemampuan Bahasa Inggris ( Aktif  )
  • Terbiasa dengan kerja Shift
  • Penempatan di Karawaci - Tangerang
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Job Details:
  • Employment Type:
    Contract
  • Career Level:
    Entry Level
  • Required Qualification:
    Degree
  • Job Functions:
  • Company Industry:
    Telecommunication
  • Location:
    Tangerang, Banten, Indonesia
  • Salary:
    Salary negotiable

Benefits:
  • Performance bonus
  • Flexible working hours

LINK NET, PT Tbk
Link Net is a leading provider of high-speed next generation broadband ("NGBB"​) and cable TV in Indonesia, serving the residential and enterprise markets across Greater Jakarta, Greater Surabaya and Bandung. Link Net commands a 98% market share of Indonesia's NGBB market and its technologically advanced Hybrid Fibre-Coaxial cable ("HFC"​) and DOCSIS 3.0 as well as FTTH network to provide high-speed internet access (up to 1 GBPS) and richly differentiated TV content with the largest HD channels available. Link Net's strong growth trajectory is anchored in our technologically superior network, innovative product offering and capability in growing homes passed consistently every year, reaching 1.6 million in first half of 2015. Focusing on Indonesia's large and fast growing affluent middle class, Link Net's market leading position enables successful execution of our strategies to drive future growth. On 2 June 2014, Link Net was successfully listed on IDX under the ticker "LINK"​.

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