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About the role

Operation Staff provides vessel agency operational support, including vessel operational documentation and coordination. The role ensures assigned vessel operational activities are properly executed in accordance with established procedures and instructions, and that required vessel operational documents and arrangements are prepared accurately and within the required timeline.

Requirements:

• Minimum bachelor degree in any major, preferably from maritime school

• Minimum 0 – 2 years experience in shipping

• Fluent in English both oral and written

• Required Knowledge and Skill(s): shipping knowledge, custom, export, import, agency management, computer literate

• Have achievement orientation, customer service orientation, continuous improvement, interpersonal relationship, able to analyze issue and use sound judgment, planning organizing, coordination, work efficiently, negotiation

Responsibilities:                               

• Plan operational arrangements for assigned vessel calls based on vessel schedules and operational requirements

• Monitor vessel movement and operational activities from pre-arrival through sailing

• Monitor completion of required operational arrangements and follow-up with relevant parties

• Receive vessel appointment, ETA information, and operational instructions from principals/general agents

• Coordinate required vessel information and documents with principals, customers, and relevant parties

• Coordinate vessel arrival notifications and berthing schedules with relevant parties

• Arrange required pilot, tug, mooring gang, and other vessel services

• Prepare and submit required pre-arrival documentation to relevant authorities

• Coordinate vessel in-clearance with CIQP, port authorities, surveyors, and other relevant parties

• Monitor vessel loading/discharging activities and coordinate with relevant parties