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27 August 2019
Job ID: EJA-3678
Relationship Manager Consumer Banking (SM level) - Surabaya

Opportunity in Multinational Bank to be based in Surabaya, for Senior Relationship Manager Preferred banking position. Main responsibilities including seek and maintain business relationship with new and existing High Net Worth Individuals in order to achieve sales targets, enlarge the market share and branch portfolio

Client Details

Top international bank with strong presence in Indonesia

Description

  • Make plans for sales activities based on set targets, determine priorities to be achieved in the short and long term so that the work plan
  • Ensure the implementation of services to customers to ensure compliance with company standards in improving the quality of customer satisfaction
  • Ensuring the level of customer satisfaction with financial services provided, in order to build good relations with existing and new preferred customers
  • Ensure that all customer complaints / complaints are resolved properly, and ensure that the settlement is done on time and meet customer needs while taking into account the applicable provisions at the Bank
  • Ensure understanding and in-depth and valid knowledge of products issued by the company, as well as investment products and their relevance to market needs
  • Comply with internal and external procedures and regulations in terms of: KYC, Compliance, Certification, Audit
  • Directing and supervising sales activities and sales productivity at the branch to avoid mis-selling and ensure that sales follow branch compliance with internal and external procedures and regulations (KYC, Compliance, Certification, Audit)

Profile

  • Minimum bachelor degree from reputable university
  • WAPERD (Wakil Agen Penjual Efek Reksa Dana)
  • AAJI (Asosiasi Asuransi Jiwa Indonesia)
  • Minimum 2 years working experience as sales role in Banking Industry
  • Excellent interpersonal skills and in depth knowledge in wealth management products

Job Offer

  • Strong career progression within the Banking Industry and potential internal mobility
  • Be part of the top banking brand with reputable employee engagement
  • Attractive package and benefits

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Nadia Myra on +62 21 295 888 61

Apply Now

Job Details:

Page Group Indonesia
As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London in 1976, we've been bringing jobseekers and employers together for more than 30 years. London listed, we opened our first Asian office in Hong Kong in 1994 and currently we have offices in all major business hubs across the APAC region, including Australia, Singapore, Thailand, Indonesia, Tokyo, Malaysia, India, Taiwan, Shanghai, Beijing, Shenzhen, Guangzhou, Pudong and Suzhou. So if you're looking to take your career to the next level, visit www.michaelpage.co.id
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