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09 Juni 2020
ID pekerjaan: JKT-55194
IT HELPDESK / MANAGE ENGINE / SME

Lingkup Pekerjaan : 

  • Melakukan pemantauan atas insiden/permohonan yang masuk didalam aplikasi servicedesk milik Perusahaan
  • Melakukan penanganan/investigasi/eskalasi atas insiden maupun request yang masuk
  • Melakukan penanganan add/edit/delete user id
  • Memberikan panduan troubleshoot PC/Laptop/Printer
  • Melakukan input ticket kedalam aplikasi servicedesk atas pelaporan dari helpdesk kantor cabang

 Kriteria : 

  • Pendidikan min S1 dari jurusan TI/SI/Kom
  • Pernah handling baik sebagai helpdesk / SME dan mengerti investigasi masalah/trouble shooting diutamakan aplikasi
  • Berpengalaman berkoordinasi dengan tim internal TI dan vendor aplikasi 
  • Memiliki sifat inisiatif untuk memecahkan masalah dan berkoordinasi dengan tim lainnya
  • Memiliki Technical Skill standard pengelolaan aplikasi (Service Aplikasi, DB, OS, Web Server, Web Service, Restart Sever, dsb)
  • Memiliki Kemampuan komunikasi yg baik

 

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Perincian Pekerjaan

Fasilitas
  • Lima hari kerja dalam 1 minggu
  • Tunjangan Perjalanan
  • Asuransi kesehatan

CODE DEVELOPMENT INDONESIA, PT
www.code.id

Your Idea => Code => Apps CODE.ID was previously a unit business of INTEGRASI, a system integrator established in 1999 that also provides software services. INTEGRASI was listed in Jakarta Stock Exchange and went to back to become a private company again in 2007. In 2015, CODE.ID become an independently run company which currently has around one hundred passionate developers with a myriad number of skill sets. We focuses on helping our customers turn their best ideas and innovations into a product --  that can be enjoyed and used in any computing platform, with any technology available. We believe that a product does not only have to be built with passion, but it also has to be functional and technically sound. It must also be easy to use and perhaps entertaining. With that being said, it requires having a team of passionate and technically adept engineers. For more than 15 years, we have delivered more than 100 with highly satisfied and returning customers. Below are some facts about us: • Hundred of successful application development and implementation in small and large projects. • Broad industry knowledge in banking, multi finance, insurance, pharmaceutical and manufacturing. • Highly qualified of software development team, in two development locations: Jakarta and Yogyakarta. • Provide innovative and state-of-the-art technology or solutions. • Have been assisting our clients for development of complex requirements for more than 16 years. • Have been working as a team for more than 400 man-years experience. • Most of our projects are delivered on time, on budget, and at a competitive price.

 

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