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14 November 2019
Job ID: WJA-29538
SPARE PART SALES STAFF

Main Purpose of Job

  • The Spare Parts Sales Staff is primarily responsible to manage the sales accounts of assigned customers of P.T. Yanmar Diesel Indonesia (YADIN).
  • The Spare Parts Sales Staff will also provide administrative support.

Responsibilities

  • Key contact point for all assigned customer accounts within YADIN for any sales request or inquiries.
  • Follow established guidelines or checklists to answer routine internal and customer enquiries on part availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately.
  • Perform simple background research on dealers, prospects, competitors, and industry trends to support the sales team's activities.
  • Processing and monitoring customer Purchase Order (PO) from receiving PO until shipment
  • Enter data into online databases to maintain up-to-date customer records
  • Track the status of orders and deliveries
  • Generate monthly sales reports.
  • Manage billing to customer for payment according to agreed payment due dates.
  • Monitoring on any overdue payments and push the customer/dealer for payment.
  • Collect market information and analysis for assigned products, and assist the sales team to create action plans or activities to achieve sales targets.
  • Give part catalogs and information to main dealers, if there is update change part number, or price
  • Any other duties within the Sales Department as assigned by Management.
  • Competencies Required
  • Communication – Strong verbal and written communication skills. Ability to express oneself clearly in conversations, interactions and business writing with others. This includes, where applicable, good business level communication skills, negotiation skills, presentation skills etc.
  • Market Focus – Ability to look for and seize profitable business opportunities, and willing to take calculated risks to achieve business goals.
  • Customer focus – Has a focus on understanding, satisfying and delivering value to external and/or internal customers. Willing to put in effort to listen and work successfully with customers to achieve “win-win” outcomes.
  • Teamwork – Ability to work cooperatively as a team and stay committed together on the task at hand. Ability to develop and maintain good working relationships with others.
  • Initiative – Ability to proactively identify priority tasks, anticipate implications and take appropriate action with minimal supervision.
  • Cost Consciousness – Be cost conscious and aware of personal contribution to company profitability
  • Professional Image – Professional attitude and projection of a professional company image

Knowledge and Experience Required

  • Diploma or degree in Business Management, Business Administration, Marketing or in relevant fields
  • Minimum of 2-years’ experience in direct sales functions.
  • Strong sales project management experience.
  • Proficient in Microsoft Office (Word, Excel and PowerPoint)
  • Good knowledge of Sales policies and regulations in Indonesia
  • Familiar with local government rules and regulations
  • Prior experience in Manufacturing or Machinery Industry will be an added advantage

 

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Job Details:

Benefits:
  • Five-day work week
  • Overtime pay
  • Performance bonus
  • Transportation allowance

YANMAR DIESEL INDONESIA, PT
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