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08 May 2020
Job ID: JKT-54089

Responsibilities :

  • Handle incoming call and customer complaint
  • Provide accurate information and assistance to customers
  • Contact prospective customer
  • Network configuration
  • Network monitoring
  • Troubleshooting
  • Making report weekly/monthly
  • Input database


  • Min. SMK,  Computer Network Engineering
  • Age 17 – 22 years old
  • Computer literate (Microsoft Word, Excel, Internet)
  • Required languages : Bahasa Indonesia (active) and English (passive)
  • Good communication, fast learner & self motivated
  • Have a good attitude
  • Understand telecommunication basic
  • Understand Wireless Networking and troubleshooting well
  • Having CCNA certification and Understand IP PBX will be an advantage
  • Understand computer network basic (LAN, W-LAN & WAN)
  • Understand VSAT basic (SCPC & TDMA) and installation

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Job Details:

  • Overtime pay
  • Performance bonus
  • Transportation allowance
  • Medical insurance
  • Life insurance

INFRACOM Group was founded in 2005 in Jakarta, and consisted of 3 major companies such as PT Infracom Telesarana, PT Indonusa System Integrator Prima and PT. Khasanah Teknologi Persada. Each Company has different license where PT. Infracom Telesarana has Trading license, the other two have ISP (Internet Service Provide) license and NAP ( Network Access Point) License respectively. INFRACOM Group was established to provide total solutions for telecommunication and information technology infrastructure development. At present, INFRACOM Group has become a prominent engineering, systems integration, and network deployment partner for various telecommunication and IT industry. INFRACOM Group had also established subsidiaries to focus on different services including VSAT services, broadband internet services, VoIP services, system integration and outsourcing, and leading-edge IP-based value added products and services.   
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