Engineering Jobs in Samarinda 1 Jobs

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15 August 2019
Job ID: EKM-533
IT Support cum Operation @ Terminal Samarinda/ParePare


  • Provide system monitoring to avoid hardware and application failure.
  • Prepare daily report including duty roster, attendance and sales.
  • Attend to customer complaints when required.
  • Perform the deployment and installment of IT hardware, software and services.
  • Provide system monitoring to avoid hardware and application failure.
  • To procure, identify and evaluate request for hardware & software upgrades.
  • Plan and roll out system changes.
  • To handle and attend to user problems on IT related matters.
  • To provide technical support and assistance to remote users via phone, remote access, email, etc when issues arising.
  • Support clients/customer on company’s products.
  • Support programmers to test systems.
  • To ensure Proper IT security in place for all user PC software and network access within the office infrastructure.
  • Advise customers on bus trips information including but not limited to schedule, ticket price, departing and arriving points, etc.
  • Liaise with IT Engineers at bus terminal to provide accurate sales data and any other information as requested.


  • Candidate must possess at least a Bachelor’s Degree, Professional Degree, Computer Science/Information Technology, Engineering (Computer/telecommunication) or equivalent.
  • Required skill(s): Microsoft Windows, Test Engineering, Documentations, Technical Support
  • At least 1 year(s) of related working experience in technical support field & troubleshooting.
  • Candidate must be willing to work on shift basis and willing to work extended hours/weekend.

Work Location(s):

  • Terminal Samarinda
  • Terminal Pare Pare
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