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03 Desember 2019
ID pekerjaan: CJA-3855
STATION HEAD - SOLO

Job Title: Station Head    

Reports to: Regional Manager
Role Purpose:

  • Manage, plan and monitor ground operations at station in compliance with the Regulatory Management and ensure that the service delivery is in accordance to company service standards.

Key Accountability:

  • Manage plan and control the OPEX to ensure it is within the budget.
  • Plan and manage the resources and team effectively to ensure efficient running of department in line with the operations procedures so as results are delivered according to the agreed level of performance whilst ensuring standard operations procedures are adhered to.
  • Manage, plan and monitor safety and security issues within area of responsibility and ensure staff and Ground Handling Agent (GHA) staff are compliant to the safety requirements and organizational procedures, accurate reporting and recording of information.
  • Manage communications with passengers, authorities, ground handlers, external agencies and handle complaints and claims at the station.
  • Manage, plan and monitor staff 's performance, learning and development, discipline, grievances and industrial relations issues

Key Challenges:

  • Provide consistent predictable and highest quality services in all aspect of station as well as be responsible and accountable for upholding service standards of all facets of operations.
  • Ensure effective management and control of fund, account receivables and payables and cost within approve budget, communications and statutory/legal requirements.
  • Develop, establish and maintain close rapport through networking with key personalities in the Government agency, other relevant external parties and maximize business opportunities for the Company.
  • Managing request and demand of VVIP and VIP within parameters of company procedures while maintaining highest delivery standard in a safety and secured environment

 

If you feel that you can meet the qualification and up for the challenge, please send your complete resume and current color photograph by clicking button bellow

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Perincian Pekerjaan
  • Tipe Pekerjaan:
    Purna Waktu
  • Tingkat Karir:
    Senior
  • Industri perusahaan:
    Transportasi Massal
  • Lokasi:
    Surakarta, Jawa Tengah, Indonesia
  • Gaji:
    Gaji dinegosiasikan

MALAYSIA AIRLINES BERHAD
Malaysia Aviation Group (MAG) is a global aviation organisation with subsidiaries and equity investments organised into four distinct business segments: Air Transportation Services, Ground Services, Aircraft Leasing and Talent Development. This group structure was created to drive better transparency and focused management across the respective operating subsidiaries, creating profit centre subsidiaries of the company’s separate businesses.  This ensures profit and loss accountability and unlocks the value of the various assets by driving new levels of operational efficiency. Apart from ensuring better transparency and governance, the business segments will have flexibility to explore collaborative opportunities for raising capital, making the subsidiaries more competitive and responsive, thus strengthening our position in the market. The largest contributing segment of the Group is our Air Transportation Services which houses Malaysia Airlines Berhad, Firefly and MASwings, network carriers serving the global and domestic markets and all passenger segments. Also under the umbrella is the division MAB Kargo providing standard, express and special cargo, as well as Amal, the pilgrimage arm of Malaysia Airlines dedicated for Hajj and Umrah. The Group also includes ground handling services, engineering, training facilities as well as a dedicated aircraft leasing company to provide customised and competitive aviation leasing solutions.
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