This position to train and develop the sales team to improve their SOP.
Multinational Retail Company.
This role will work collaboratively with store teams and cross-functional partners, monitoring and assessing the effectiveness of all training provided. You will plan, implement and manage a structured training and development program for the respective store, which meets the needs of the business and team development. Through follow up and coaching, the training manager will ensure the store team's sales and leadership skills are developed by means of their competencies and are trained on the needed skills to successfully perform their jobs to attain service excellence through an elevated customer experience and enhanced brand sophistication.
To be successful in this role you must possess extensive coaching, development and facilitation expertise within the retail landscape, ideally within a fast-paced, client-centric, luxury business. With the ability to thrive in an autonomous and proactive environment, you will have a results driven approach to all areas of your role and take the initiative to identify and act on opportunities to improve and drive the training strategy for the business. It is essential that you have a strong background in coaching employees at all levels and be skilled in providing effective and constructive feedback to drive behavioral change where needed. Experience within a high profile luxury retail brand is strongly preferred. This position is for Indonesian Citizen only.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Jessica Jade on +62 21 2958 8812
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