Job ID: JKT-36008 | Location: Jakarta, Indonesia
03 October 2019 Print Report Share


Job ID: JKT-36008 | Location: South Jakarta, Jakarta, Indonesia


  • To plan and conduct professional audits (third party audits or other type of audit) in accordance SGS’ procedures to enable delivery of assessment and certification services that meet customer requirements and appropriate accreditation standards
  • To conduct assessment work with the goal of assisting clients improving the effectiveness and efficiency of the systems through the assessment process, this includes exceeding customer expectations in the auditing and assessment functions and providing a continual network system of follow-up and support to the client.
  • Technical Manager
  • Plan and conduct audits (desk-based or on client’s sites) in accordance with established procedures (SGS Global Procedures and Local Procedures), maintaining a high standard of service delivery that ensures effective customer relationships. This will include third party audits (certification, surveillance, and recertification, and other required audit visit), second party audits, or other type of audits.
  • Conduct all the necessary follow-up with clients to ensure clients clearly understand all of the requirements of the auditing process and the status of their contract.
  • Complete all chargeable work within the required budget and timeframes to ensure customer satisfaction, efficiency of the business and completion of SGS procedures and accreditation requirements.
  • Ensure completion of all assigned work and relevant documentation in accordance with required procedures and standards to fulfill customer expectations
  • Provide accurate and timely reporting as required by line management to ensure required objectives defined in Key Performance Indicator is achieved
  • Enhance client satisfaction and ensure compliance with standards
  • Undertake personal professional development and ensure appropriate training records and personal logs are updated to maintain relevant auditor registrations and relevant industry knowledge
  • If required, carry out internal audits of individual auditors (level 1 audit), functions or offices (level 2 audit) to ensure internal compliance with relevant standards
  • If required, to provide technical support and staff training to all parts of the business to enhance the service capability of the business
  • Develop the skills required to present standard training courses and upon approval as a tutor deliver such courses as per SGS specified requirements.
  • To manage personal expenditure required to fulfil the role in order that customer relations and profitability of the business are not compromised
  • Report any customer complaints, problems and or system deficiencies to direct superior and Manager’s superior or Business Manager
  • Ensure full compliance with the SGS Code of Integrity & Professional Conduct, and at all times adopt behavior in accordance with non-disclosure agreement and SGS Codes of conduct.
  • At all times, adopt a safe behavior by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the SGS policies and procedures.
  • Minimum Bachelor Degree of Chemical Engineering or other related disciplines
  • Minimum of 5 years work experience in manufacture of chemical products, consumer goods, pulp, paper products, cement, ceramics
  • Preferably holding training certificate of Quality Management System
  • Passed related Registered Lead Auditor Course
  • Other specific training as required by specific Global Product Procedure or Local Procedure

  • Excellent communication manner including interpersonal skills using several media such as e-mail, telephone, verbal communication
  • Ability to read, write and speak English fluently
  • Ability to write clear and concise reports in English
  • Ability to work with minimum supervision
  • Proven ability with computer application such as Microsoft Word, PowerPoint, and Excel Spreadsheet, and other required application
  • Logical approach to problem solving
  • Willing to travel without limitation on travelling mode (by air, land, water transportation)
  • Willing to drive by car for travelling within car distance travel from home base city

If you feel that you can meet the qualification and up for the challenge, please send your complete resume and current color photograph by clicking button bellow.

Apply Now

Job Details:

Transportation allowance
Medical insurance
Life insurance

PT. SGS Indonesia is a member of SGS group, the world's leading Verification, Testing and Certification Company. Founded in 1878, today SGS is recognized as the global benchmark for quality and integrity. With more than 55,000 employees, SGS operates a network of over 1,000 offices and laboratories around the world. We are currently in need of qualified & dynamic individuals, people who are competitive, profit driven, and have the energy to deliver.Who keep things simple, act quickly and decisively and above all "act with integrity" for our expanding operation. We, at SGS, believe that happy customers come from happy employees and understand that people are at the center of our success. If you feel that you have the qualities required to become part of our SGS team then we would very much like to hear from you.

Is this your company? Claim it now!
Apply Now