REERACOEN INDONESIA, PT

Job ID: EJA-5043 | Location: East Java, Indonesia
15 May 2020 Print Report Share

REERACOEN INDONESIA, PT

Job ID: EJA-5043 | Location: Surabaya, East Java, Indonesia

TECHNICAL STAFF (SURABAYA) [43621]

COMPANY CATEGORY : 

Japanese Electronic Manufacturing (Printing Machine)

 

JOB SUMMARY : 

  • Provide high quality technical services both for software and hardware to customers, partners dealer, and other engineer
  • Provide support to customer by answering calls, replying to emails and on site support with necessary, with a focus on high quality, accuracy and customer satisfaction
  • Analyze and clarify customer queries though troubleshooting and researching existing knowledge base article/known issues
  • Provide report to management after services
  • Provide product training to agents and customer base on schedule
  • Manage and making plan for technical support department

 

EXPERIENCE, REQUIREMENTS & SKILLS : 

  • Education: Min. Diploma Degree Mechanical/Electrical Engineering or IT or Computer Science major
  • Language: English Communicative Level
  • Experience: 1 year as Technical Support/Engineering Staff/IT Staff or equivalent position
  • Experience in inkjet printer product or other printing product

 

BENEFIT:

  • THR
  • BPJS
  • Meal
  • Transportation
  • Detail will be discussed in the interview

 

ONLY CV IN ENGLISH WILL BE PROCESSED

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Job Details:


Benefits:
Five-day work week
Transportation allowance
Medical insurance

REERACOEN INDONESIA, PT
“REERACOEN” is an incorporated company of Neo Career Group - which provides comprehensive HR service in Japan . We bring with us Omotenashi - Japanese hospitality spirit and would like to provide our hospitable service around the world . World - class companies supported by strong HR service will contribute to world economy and to contribute to this we will always provide best service , service which we call commitment bringing Growth to our clients. Not only for few countries - Singapore, Thailand, Indonesia, Shanghai, Philippines, We are expanding our business to other Asian countries.
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