Michael Page

Job ID: RUI-425 | Location: Riau Islands, Indonesia
08 October 2019 Print Report Share

Michael Page

Job ID: RUI-425 | Location: Batam, Kepulauan Riau, Indonesia

General Manager Property - Shopping Mall (Batam)

As a General Manager you will be responsible for daily property operations, which include finance & accounting, household and building maintenance, occupant retention strategies, and lease management. Supervise and direct the Property Management staff to achieve minimum standards of service excellence.

Client Details

Our client is a local Property Developer in Indonesia, with extensive portfolio in retail, industrial and residential development across Indonesia. They are currently looking for a General Manager for its it's Shopping Mall development in Batam city.


Operational Management

  • Develop and implement plans and procedures for the operation and maintenance of buildings and parking areas.
  • Develop and implement plans and procedures that include building cleaning operations.
  • Checking and controlling mall operations including food and beverage tenants, food courts, etc.
  • Coordinate negotiations and evaluate service contracts for cleaning, stocking, and maintaining services.
  • Determine adequate operating inventory.
  • Oversee and develop subordinates in carrying out their duties.
  • Oversee all Building personnel in general household maintenance and mechanical maintenance of equipment. Continue to analyze maintenance operations with a view to optimizing costs.
  • Check regularly the performance and condition of equipment and building structures, noting defects or deficiencies. Develop programs for corrective action and reduction of any unnecessary waste or costs.
  • Establish and maintain building security procedures, coordinate with security contractors, if appropriate.
  • To provide input and ideas to the Client for a long-term strategy to optimize investment returns.
  • Prepare and control annual budget operations.
  • Communicate immediately on requests for tenant needs and handle complaints or requests from building tenants or occupants.
  • Oversee all tenant changes; coordinate and supervise satisfactory settlements and invoices as needed for construction management, subcontractor payments and mortgage relief.
  • Oversee the mall management action plan for cost reduction.
  • Lead the Mall Management team to ensure that all receivables are collected in a timely manner to ensure to maintain the cash flow of the property

Planning, Analysis & Control

  • Review expenditures continuously and investigate the corrective actions shown.
  • Review and analyze work orders and the contractor (vendor) address in questions about account payment.
  • At intervals appropriate to the property level, do it at the management meeting place with all property staff for coordination and identification of problems and solutions recommended.
  • Provide the director of the current and ongoing development center in connection with controlled operation.

Security Management

  • Report any and all accidents and / or emergency situations according to individual needs / The entity immediately coordinates with HR and prepares reports as needed.
  • Coordinate and document all annual fire exercises or more often if needed.
  • Develop building safety and fire procedures and educate tenants as necessary

Tenant Management

  • Maintain personal contact with each existing tenant to promote good intentions, trust and loyalty, holding a minimum tenant turnover.
  • Communicate immediately on requests for tenant needs and handle complaints or requests from building tenants or occupants.
  • Initiate welcoming procedure for new tenants.
  • Provide tenant information on basic building procedures and services provided


  • Willing to be stationed in Batam City, Riau.
  • Minimum Bachelor degree (S-1) with Management / Engineering or related major in Property / Real Estate industry.
  • A minimum of 6 years in the same position and the property / real estate industry is preferred.
  • Male / Female, 40-50 years old
  • Strong leadership, superior communication and interpersonal skills
  • Strong administrative skills
  • ble to oversee the recording and financial aspects of managing the project
  • Able to prepare an annual business plan and operational budget
  • Entrepreneurial spirit and ability to manage with supervision and direction minimum
  • Speak and write English
  • His discipline with the will to work diligently with me.
  • Personality that is friendly, friendly, and fun
  • High reputation for honesty and integrity
  • Customer Service Orientation
  • Knowledge and Skills: Leadership, Management, Service Excellence, Business Skills Series, HR for non HR, Finance for Non-Finance

Job Offer

  • Great career prospects as the growth opportunity in the company is tremendous
  • The chance to really impact into the commercial decisions of a very successful business and input into process, procedures & systems from the on-set
  • Excellent remuneration package based on experience

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Oswin Ersyanda on +62 21 2958 8829

Apply Now

Job Details:

  • Employment Type:

    Full Time, Permanent
  • Career Level:

    Senior Level
  • Required Qualification :

  • Required Experience :

    6 years
  • Company Industry:

    Property Management / Consultancy
  • Location:

    Batam, Kepulauan Riau, Indonesia
  • Salary:

    Salary negotiable

As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London in 1976, we've been bringing jobseekers and employers together for more than 30 years. London listed, we opened our first Asian office in Hong Kong in 1994 and currently we have offices in all major business hubs across the APAC region, including Australia, Singapore, Thailand, Indonesia, Tokyo, Malaysia, India, Taiwan, Shanghai, Beijing, Shenzhen, Guangzhou, Pudong and Suzhou. So if you're looking to take your career to the next level, visit www.michaelpage.co.id
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