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21 November 2019
ID pekerjaan: JKT-40862
Customer Service


  • Communicate effectively via phone, email and chat with customer
  • Diagnose and solve the customer's complains/problems
  • Coordinate effectively with peers and direct supervisor
  • Contribute to a high-performance and friendly workplace culture
  • Strong communication skill, groom and develop team members to become a professional and customer-first customer service team
  • Resolve customer inquiries in timely and accurate fashion to ensure customer satisfaction
  • Resolve problems that affect the service, efficiency, and productivity of the customer service associates



  • Candidate must possess at least a Diploma’s Degree, any field.
  • English Fluency is a must.
  • Age preference within 24 - 30
  • At least 2 year(s) of working experience in Customer Service Field
  • knowledge and experience in Banking/Financial Industry will be of advantage
  • Good Communication Skill, Orientation to details, Customer Focus, Strive for continuous improvement.
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Perincian Pekerjaan

  • Uang Lembur
  • Bonus kinerja
  • Asuransi kesehatan

Smartec, a newly established professional internet finance company specializing in personal financial service, Peer to Peer lending, is headquartered in Jakarta, Indonesia. Its management team is composed by figures from international banks and global internet and hightech companies, who have profound professional insights for internet financial products, and have rich practical experience in risk management.   Based on its cutting edge fraud and credit management methods and technology, the company provides clients lending and borrowing with relevant financial information, addresses to the financial needs for personal consumption and SMEs, provides high-net worth individuals with professional, secure and comprehensive wealth management services.   Smartec has earned itself incredible reputation for its expertise. So far, it has established close partnership with trust organizations, banks, brokers, third-party payment companies, credit companies and other professional organizations. It destines to be Asia’s leading platform of personal financial service.

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